Ytica Pricing Guide

Find the perfect plan for your contact center

 

STARTER

$15
per agent
per month

BUSINESS

$30
per agent
per month

ELITE

$60
per agent
per month
Report update frequency daily daily hourly
Data history 6 months 12 months 36 months
View built-in reports & KPIs
Listen to individual conversations
Filter data by built-in filters
Export data do Excel
Personal alerts on KPIs
Schedule email reports  
Analyze silence and cross-talk  
API access (coming soon)  
Customizable dashboards  
Tracking agent desktop activity   add $10 per agent/month
Custom KPIs    
Analyze trending topics    
Ensure compliance and script adherance    
Support email & chat email & chat email, chat & phone
Professional services  
 

STARTER

$.01
PER TASK

BUSINESS

$.02
PER TASK

ELITE

$.03
PER TASK
Report update frequency daily daily hourly
Data history 6 months 12 months 36 months
View built-in reports & KPIs
Filter data by built-in filters
Export data do Excel
Personal alerts on KPIs
Listen to individual conversations
Schedule email reports  
Analyze silence and cross-talk  
API access (coming soon)  
Custom dashboards with built-in KPIs  
Custom dashboards with custom KPIs    
Analyze trending topics    
Ensure compliance and script adherance    
Support email & chat email & chat email, chat & voice
Professional services  

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